Link Title: Accounts & Services
Anchor ID: Accounts & Services
Standard Firm Disclosure
BB&T Securities, LLC, member FINRA/SIPC, is a wholly-owned nonbank subsidiary of BB&T Corporation. Securities and insurance products or annuities sold, offered or recommended by BB&T Securities, LLC are not a deposit, not FDIC insured, not guaranteed by a bank, not insured by any federal government agency and may lose value. Investment Advisory Services are offered through BB&T Securities, A Registered Investment Advisor.
Branch Banking & Trust Company (BB&T)
Only deposit products are FDIC insured. Deposit products are offered through Branch Banking & Trust Company, member FDIC. Loans are subject to credit approval. Loan (or credit) products are offered through Branch Banking and Trust Company, an Equal Housing Lender.
Information from Other Sources
The information contained herein has been obtained from sources we believe to be reliable and accurate, but we do not guarantee its accuracy or completeness. This material is not to be considered an offer or solicitation regarding the sale of any security.
Dollar Cost Averaging
Regular and periodic investment plans do not assure a profit and do not protect against loss in declining markets. For the strategy to be effective, you must continue to purchase shares in both up and down markets. Since dollar cost averaging involves a continuous investment, investors should consider their financial ability to continue purchasing through periods of low price levels.
Rebalancing does not guarantee a profit or prevent a loss. There may be tax and transaction costs associated with rebalancing.
Asset allocation cannot eliminate the risk of fluctuating prices and uncertain returns.
Diversifying investments does not ensure against market loss.
Past performance is no guarantee of future results.
Tax and Legal Advice
BB&T Securities, LLC and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.
Insured Deposit Program (IDP)
BB&T Securities, LLC, member FINRA/SIPC, is a wholly-owned nonbank subsidiary of BB&T Corporation. Insured Deposit Program (IDP) provides FDIC (Federal Deposit Insurance Corporation) insurance for cash balances up to $2,500,000 in addition to paying interest. Investment advisory services are offered through BB&T Securities, LLC, a Registered Investment Advisor.
Trading on margin can be speculative. You should carefully consider your financial position, investment objectives and risk tolerance before trading on margin or accessing credit through the margin facility.
Margin trading entails greater risks and is not suitable for all investors. If the market value of the eligible securities in your margin account declines, you may be required to deposit more money or eligible securities. For more information on margin accounts and to obtain a Margin Disclosure Statement, contact your Financial Advisor and review it before trading on margin.
Hypothetical Illustrations and Examples
These materials have been prepared for illustrative purposes only. Illustrations and examples are hypothetical and are not representative of any specific security. Actual results will vary and your experience may be different.
Interactive calculators are made available to you as self-help tools for your independent use and are not intended to provide investment advice. BB&T Securities, LLC does not guarantee their applicability or accuracy in regard to your individual circumstances. All examples are hypothetical and are for illustrative purposes.
Extended Trading Hours
The following risks are assumed when trading during extended trading hours:
- Risk of Lower Liquidity: Liquidity refers to the ability of market participants to buy and sell securities. Generally, the more orders that are available in a market, the greater liquidity. Liquidity is important because with greater liquidity it is easier for investors to buy or sell securities, and as a result, investors are more likely to pay or receive a competitive price for securities purchased or sold. There may be lower liquidity in extended hours trading as compared to regular market hours. As a result, your order may be only partially executed, or not at all.
- Risk of Higher Volatility: Volatility refers to the changes in price that securities undergo when trading. Generally, the higher the volatility of a security, the greater its price swings. There may be greater volatility in extended hours trading than in regular market hours. As a result, your order may only be partially executed, or not at all, or you may receive an inferior price in extended hours trading than you would during regular market hours.
- Risk of Changing Prices: The prices of securities traded in extended hours trading may not reflect the prices either at the end of regular market hours, or upon the opening the next morning. As a result, you may receive an inferior price in extended hours trading than you would during regular market hours.
- Risk of Unlinked Markets: Depending on the extended hours trading system or the time of day, the prices displayed on a particular extended hours trading system may not reflect the prices in other concurrently operating extended hours trading systems dealing with the same securities. Accordingly, you may receive an inferior price in an extended hours trading system than you would in another extended hours trading system.
- Risk of New Announcements: Normally, issuers make news announcements that may affect the price of their securities after regular market hours. Similarly, important financial information is frequently announced outside of regular market hours. In extended hours trading, these announcements may occur during trading, and if combined with lower liquidity and higher volatility, may cause an exaggerated and unsustainable effect on the price of the security.
- Risk of Wider Spreads: The spread refers to the difference in price between what you can buy a security for and what you can sell it for. Lower liquidity and higher volatility in extended hours trading may result in wider than normal spreads for a particular security.
USA Patriot Act Know Your Customer
Important Information You Need to Know About Opening an Account
In accordance with USA Patriot Act, federal law requires BB&T Securities, LLC to obtain, verify and record specific information on customers when opening a new account.
Types of Information You Will Need to Provide
When you open an account, BB&T Securities, LLC is required to collect information such as the following:
A form of government issued identification:
(a) Valid state photo driver’s license
(b) Valid military photo ID
(c) Valid military dependents photo ID
(d) US photo passport ID
· Date of birth
· Address which shall be:
(a) A residential or business street address
(b) For an individual who does not have a residential or business street address, an Army Post Office (“APO”) or Fleet Post Office box number, if applicable, or the residential or business street address of next of kin or of another contact individual, and
· Identification number:
(a) For a U.S. person, a taxpayer identification number (customer must currently have this number assigned; proof of taxpayer application is not sufficient)
(b) For a non-U.S. person, one or more of the following: a taxpayer identification number; passport number and country of issuance; alien identification card number, or number and country of issuance of any other government-issued document evidencing nationality or residence and bearing a photograph or similar safeguard. NOTE: Foreign Driver Licenses are not permitted as ID, and the firm prohibits the opening off accounts for Non-Resident Aliens
Non-Natural Entity Account(s)
· Principal place of business (local office or other physical location)
· Employer tax identification number (customer must currently have this number assigned; proof of taxpayer application is not sufficient).
· Entity Formation documents (i.e., certified Articles of Incorporation, a government-issued business license, a partnership agreement, a trust document, estate paperwork, etc.)
U.S. Department of the Treasury, Securities and Exchange Commission and Financial Industry Regulatory Authority (FINRA) rules already require you to provide most of this information. These rules also require you to provide additional information, such as your marital status, number of dependents, tax bracket, time horizon, investment experience and objectives, and risk tolerance.
If Your Identity Cannot Be Verified
We may not be able to open an account or carry out transactions for you. If an account has already been opened for you, it may have to be closed.
We thank you for your patience and hope that you will support the financial industry's efforts to deny terrorists and money launderers access to America's financial system.
Email to BB&T Securities, LLC Financial Advisors
· Be aware that since the confidentiality of Internet email cannot be guaranteed, do not include private or confidential information such as passwords, account numbers, social security numbers, etc., in emails to BB&T Securities, LLC Financial Advisors.
· Trade orders should not be included in your email communications to BB&T Securities, LLC advisors as we cannot act on such instructions received by email.
· We maintain emails for set period of time in accordance with legal and regulatory requirements.
Email from BB&T Securities, LLC Financial Advisors
· Email messages are intended for the addressee only. If you are not the intended recipient, you are notified that any copying, distribution, or the taking of any action in the reliance on the contents of this information is strictly prohibited. If you have received this email in error, please notify the sender.
· Do not forward the contents of this email without written consent of the author. If this email did contain confidential information it was provided at your request with the understanding that the confidentiality of Internet emails cannot be guaranteed.
· Any opinions expressed are solely those of the author and do not represent the opinion of BB&T Securities, LLC . This material is presented for general information only and is not intended to provide specific advice or recommendations for any individual. It is not an offer to sell, nor is it a solicitation of an offer to buy any security.
· As we are committed to securing information about you, we do not send emails asking for personal, account or other confidential information.
· If you have received a fraudulent email please forward to EmailFraud@BBTSecurities.com. Please do not change the subject line or revise the content of the email in any way when you forward it to us.
Third Party Disclosures
Third Party Research
Attached is a copy of a research report prepared by a third party research provider. The firm has not reviewed the accuracy of this report. Any opinions expressed herein are statements of judgment on the date of the report and are subject to future change without notice. Neither this information nor any opinions expressed herein are a solicitation to purchase or sell any securities. This information contains forward looking predictions that are subject to certain risks and uncertainties which could cause actual results to differ materially from those currently anticipated or projected. Prices are subject to change at any time. The firm and its officers, associated persons, or members of their families, may at any time be long or short, purchase or sell, or own options rights or warrants in any of the securities referred to herein, and may make purchases or sales in these securities while this report is in circulation. The firm provides this information to its clients in an effort to provide comprehensive information of a broad range of possible investment opportunities. Securities discussed are not suitable for all investors due to different needs, objectives, and financial resources, nor may the securities mentioned be registered in every state. As such, investors should consider these factors when making an investment decision. Any questions regarding this report or its contents must be addressed by your Financial Advisor.
Information Obtained From Independent Sources (Newspapers, Magazines)
The firm is furnishing these materials for informational purposes only; the firm has not prepared this material or approved its contents. The information contained herein was obtained from sources believed to be reliable; however, the firm does not guarantee its accuracy or completeness. Nothing contained herein should be considered a solicitation to purchase or sell any specific security or investment related services. The firm does not render tax or legal advice. As such, no one should act upon any tax or legal information contained herein without consulting a tax professional or attorney.
JP Morgan Equity Research Disclaimer:
Information has been obtained from sources believed to be reliable but J.P. Morgan does not warrant its completeness or accuracy. The Equity Research is used with permission. The Equity Research may not be copied, used or distributed without J.P. Morgan's prior written approval. Copyright 201, J.P. Morgan Chase & Co. All rights reserved.
In today's environment, a disaster can occur anytime and significantly affect our Firm's ability to conduct business. As such, BB&T Securities, LLC ("the firm") maintains a Business Continuity Plan that documents the procedures the firm and its employees will follow when responding to a wide variety of events. To best respond to any situation, the firm has instituted recovery planning that is both flexible and agile enough to respond to even the worst-case scenarios.
BB&T Securities, LLC has organized a Business Recovery Management Team (BRMT) that manages the recovery of critical business functions in a timely manner following any significant business disruption. If the firm, a self-regulatory organization, or an agency of the federal government declares a Disaster Event, the BRMT will assemble and operate from a Crisis Command Center. The firm has the ability to relocate essential personnel to back-up facilities or to a secondary branch office from which Financial Advisors or other employees can conduct business.
We recognize that technology and communications are vital to client service. As such, BB&T Securities has built and maintains a back-up data and communications center that is more than 300 miles from the primary data center. This back-up facility contains redundant systems and communication links to ensure prompt access to client data. Our goal is to help ensure clients’ access to their accounts despite any disruptions, realizing that there may be circumstances beyond our control. We are committed to constantly improving our resiliency and will continue to strive toward achieving our goal.
The firm has developed this Business Continuity Plan and the procedures within to help customers achieve prompt access to their securities and funds following most business disruptions. With regard to client assets, nearly all physical securities are held in central depositories or custodian banks. This allows the firm and its clients a higher level of liquidity and security of their assets in any type of business disruption.
The following are some very important communication guidelines that you can use in the event our firm is operating under emergency conditions:
• Primary contact: Your Financial Advisor
• Secondary Contact: Information regarding the status of BB&T Securities, LLC can be found on the firm’s website, www.bbtsecurities.com
• Tertiary Contact: The Firm has the ability to establish a Client Crisis Hotline to be utilized during emergency situations. This number may be posted here during an actual emergency
An emergency or disaster may be confined to a specific geographic area. We have coordinated amongst our branch offices to prepare for the emergency need, should one branch become unavailable, that another branch and their respective Financial Advisors can assume their responsibilities until the affected branch is able to resume normal operations. Contact information for each branch is available on our website.
The firm values its clients and is committed to servicing their financial needs throughout a disruption. The firm is equally committed to remaining in compliance with all federal and self-regulatory organization rules and regulations.
BB&T Securities has taken significant steps to strengthen its Business Continuity Plans; however it cannot guarantee that all systems will be immediately available following a significant business disruption. Nonetheless, our clients can be assured employees of the firm are committed to resuming all business operations as quickly as possible and continuing our service in a professional and courteous manner. The firm will update the Business Continuity Plan as circumstances dictate.
Investment Advisory Services are offered through BB&T Securities, a Registered Investment Advisor. For fees charged in connection with BB&T Securities, LLC fee-based accounts, please refer to the Client Agreement or Form ADV, Part 2A ("Brochure"), which is available from your Investment Advisor.
Money market funds are not insured or guaranteed by the FDIC or any other government agency. Although money market funds seek to preserve the value of your investment at $1.00 per share, it is possible to lose money by investing. There can be no assurance that the funds will be able to maintain a stable net asset value of $1.00 per share. Money market funds are sold by prospectus only. The prospectus contains complete details about each fund, including risks, charges and expenses and should be read carefully before you invest or send money.
Products are subject to availability, prior sale and/or change in price. The information contained herein has been obtained from sources we believe to be reliable but does not purport to be a complete statement of the available data. Any listing is published for informational purposes only and is not to be construed as a solicitation of an offer to buy or sell any security in any state where such a sale would be illegal. Investing in bonds involves a significant amount of risk. Bonds are subject to market and interest risk; values will decline as interest rates rise. Bonds may not be suitable for all investors and you should consider specific risks such as credit risk, default risk and volatility prior to investing. Yields could be higher or lower depending on par amount, are inclusive of commission and represent yield-to-worst, which may reflect yield-to-maturity, yield-to-worst-call, or yield-to-a-mandatory-put as indicated. Municipal bonds may be subject to optional redemption, sinking fund redemption and mandatory redemption prior to maturity. Municipal securities may also be subject to federal alternative minimum tax (AMT). Where applicable, the purchase or sale of a fixed income security below the minimum denomination, as noted in the official statement, may adversely affect the liquidity of the position. Please contact your Financial Advisor with any questions. BB&T Securities, LLC and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences. Refer to a bond’s Official Statement for more specific information.
Certificates of Deposit (CDs)
Brokered CDs are FDIC insured up to applicable limits. Redeeming CDs prior to maturity may result in loss of principal due to fluctuations in the interest rate, lack of liquidity, or transaction costs. CDs sold prior to maturity may be worth less or more than the original purchase. Other securities sold, offered or recommended by BB&T Securities, LLC, are not a deposit, not FDIC insured, not bank guaranteed, not insured by any federal government agency and may go down in value.
Market Linked CDs (MLCDs)
Investment in MLCDs may underperform a direct investment in the underlying security, meaning that the CD may not reflect the actual performance of the underlying asset or security. Investors should consider these specific risks prior to investing. · Performance Risk MLCDs provide for a return of the deposit amount at maturity, but there is no assurance of any return above the deposit amount. · Liquidity Risk There is no guarantee that a secondary market for market-linked CDs will be available. Investors may not be able to withdraw the deposit amount of the CD prior to maturity. · Market Risk MLCDs may be redeemed at less than the original deposit amount prior to maturity due to fluctuations in the underlying assets, even if the underlying indexes are higher. Investors are subject to the supply and demand of the market. · Credit Risk Investments in MLCDs over the FDIC insurance limits are subject to the credit risk of the issuing bank. FDIC insurance does not cover any decline in market value realized if the market-linked CD is sold before maturity.
Additionally investors may be subject to US taxes on interest income (OID taxes) that have not been paid during the tax year.
For a prospectus which includes information on charges and expenses contact your Financial Advisor. Read the prospectus carefully before investing or sending money. Closed-End funds do not continuously offer shares for sale and are not required to buy shares back from investors upon request. Shares of closed-end funds trade on national stock exchanges and the market price may trade above (premium) or below (discount) the Net Asset value (NAV).
By investing in a 529 Plan outside your state of residence you may lose any state tax benefits. 529 Plans are subject to enrollment, maintenance, administration management fees and expenses. Consider a Plan’s investment objectives, risks, charges and expenses carefully before investing. This and other important information about 529 Plans are contained in the Plan’s disclosure document and prospectuses. Please read them and the Participant Agreement carefully before you invest. Contact your Financial Advisor for a prospectus. 529 Plans are subject to market risk and may be worth more or less than the original investment.
Exchange Traded Products (ETPs)
Carefully consider a fund’s investment objectives, risk factors, charges and expenses before investing. This and other information can be found in the fund’s prospectus, which may be obtained by calling your Financial Advisor. Read the prospectus carefully before investing. Investing involves risk, including possible loss of principal.
Leverage or inverse ETPs are designed to meet daily objectives; results over longer periods may differ. Most leverage or inverse ETPs reset each day and are designed to perform on a daily basis and are not designed for a long term strategy. Should you hold these products for periods longer than a day you would be expecting the product to perform in another way than what is stated in the prospectus. There is no guarantee that any leverage ETP will achieve its investment objective. Leverage ETPs entail certain risks, including leverage and market price variance risks. Short ETPs should lose money when their benchmarks or indexes rise--a result that is opposite from traditional ETPs. Short ETPs entail certain risks, including inverse correlation, leverage, market price variance and short sales risks. These risks can increate volatility and decrease performance.
Leveraged or inverse ETPs are not diversified investments. These products should only be traded by sophisticated investors who are able to withstand the potential of loss of all invested principal and who also understand the product characteristics as described in the prospectus.
Carefully consider an ETP's investment objectives, risk factors, charges and expenses before investing. This and other information can be found in their prospectus, which may be obtained by calling the telephone number of sponsoring company or registered representative. Read the prospectus carefully before investing. Investing involves risk, including possible loss of principal.
Prior to purchasing structured products, you should consult with your Financial Advisor about all of the potential risks and benefits associated with the product. This literature does not purport to be a complex description of the securities markets or any risks associated with purchasing structured products and any other derivative related investment. The returns on structured products are linked to the performance of the relevant underlying asset or index. Investing in a structured investment is not equivalent to investing directly in the underlying asset or index. Clients should carefully read the detailed explanation of risks, together with other information in the relevant offering materials, including but not limited to information concerning the tax treatment of the investment before investing in any structured product. Structured products involve unique risk considerations and tax consequences and are not suitable for all investors. Prior to purchasing structured products, an investor must be approved for option trading. Prior to receiving approval, an investor must receive a copy of the Characteristics & Risks of Standardized Options, which can be provided to you by your Financial Advisor. Finally, you should consult a tax expert regarding any potential tax implications involved with purchasing or selling a structured product, prior to placing a trade.
Although these and other similar alternative investments can provide benefits to many portfolios, they are not without their risks and challenges and are definitely not appropriate for all investors. Alternative investments are sold to qualified investors only by a Confidential Offering Memorandum or Prospectus. Alternative investments provide limited liquidity and include, among other things, the risks inherent in investing in securities and derivatives, using leverage and engaging in short sales. An investment in an alternative investment fund is speculative, involves substantial risk, and should not constitute a complete investment program. An alternative investment fund may be highly leveraged. The volatility of the price of its interests may 8 involve complex tax structures and there may be delays in distributing important tax information. These funds may not be subject to the same regulatory requirements as mutual funds, and their fees and expenses may be high. This summary is for information purposes only and does not constitute an offer to sell or a solicitation of an offer to buy interests in any fund.
Private and Non-Traded Real Estate Investment Trust (REITs)
Investors are required to meet certain income and/or net worth requirements set by the trust before purchasing. Purchase shares is not a direct investment in real estate or other assets and do not constitute a complete investment programs. The value of underlying assets will fluctuate and may be worth less than what the program initially paid. Private and non-trade REITs offer limited liquidity options and investors may have difficulties in selling the investment. Early redemption of shares is often restrictive and may be expensive. The amount of distributions a trust may take is not guaranteed and can be modified. Distributions that include return of principal will lessen the money available for the program to invest, which may lower overall returns. If borrowed funds were used to pay distributions, the distribution rate may not be sustainable.
Investing in private and non-traded REITs are subject, but no limited to, the following risks:
• Non-Traded REITs offer little price transparency to investors and little liquidity. Financial information may be unclear to the investor which makes the true associated risks and value difficult to ascertain.
• Distribution payments are not guaranteed and may be modified at the program's discretion.
• The source of distribution may not be transparent and in some cases distributions to investors are paid with borrowed money over a lengthy period of time, with newly raised capital, or by the return of principal. By returning principal to investors, the program will have less money to invest, which may lower its overall return. If borrowed funds are used for distributions, those distributions may not be sustainable.
• Sales costs are deducted from/the offering price.
• The investment is illiquid during the term of investment which may be 7 to 10 years. Trying to liquidate the investment earlier is often difficult or costly or may be impossible.
• Many companies offer some form of redemption plan but these are very limited, often limited to 3% of the shares outstanding in a year and involve a significant penalty.
• The fixed portfolios and long-term horizon provide a level of stability since the REIT is not required to sell properties to meet investor liquidation requirements.
• Non-trade REITs pay monthly or quarterly dividends which may be higher than publicly traded REITs; however, dividends are not guaranteed. • Dividends may include repayment of principal in early stages of the program.
• Private REITs are not required to provide the same level of quarterly disclosure as publicly traded REITs.
• Non-trade REITs impose minimum income and/or net worth requirements; RRs are obligated to determine the investor meets the requirements and completes any necessary subscription agreements.
Investors should carefully read the relevant prospectus. Carefully consider the risks, investment objectives and charges and ongoing expenses prior to investing.
Managed futures investments are speculative, involve a high degree of risk, have substantial charges and are suitable only for the investment of the risk capital portion of an investor's portfolio. Some or all managed futures investments may not be suitable for certain investors. An investment in an alternative investment fund should not constitute a complete investment program and may be highly leveraged. Any past performance and information that may be referred to herein may not necessarily be representative of the experience of managed futures products or particular investors and are no guarantee of future results. There is no guarantee that the fund will achieve its objectives. Carefully read the Disclosure Document for an in-depth discussion of the risks associated with futures investments before investing.
Prior to transacting in listed options you should consult with your Financial Advisor about all of the potential risks and benefits of such a strategy. Since options strategies involve unique risk considerations, tax consequences, and commission costs, options are not suitable for all investors. When participating in a covered call strategy, the investor is at risk of having to sell the stock if the stock’s price rises above the strike price. Remember, in exchange for receiving the premium of having sold the calls, the investor is obligated to sell the stock if the option is exercised. This material must be preceded or accompanied by a copy of Characteristics and Risks of Listed Options, given to you by your Investment Advisor. Finally, you should consult a tax expert 9 regarding any potential tax implications involved with any potential options strategy prior to placing a trade. Supporting documentation will be provided upon request.
The purchase and sale of option contracts can be risky and is not suitable for all investors. When investing in options, investors run the risk of losing their entire investment in a relatively short period of time. Before opening an option position, a person must receive a copy of Characteristics and Risks of Standardized Options. Please read it carefully before investing.
Annuities are available through insurance subsidiaries and other underwriters. Not available in all states. Fees are charged to pay for death benefits guaranteed by the issuing insurance company. Variable annuities are long-term investments suitable for retirement funding. Withdrawals from an annuity before age 59 ½ may incur a 10% penalty. Annuities are sold by prospectus only. Consider the investment objectives, risks, charges and expenses of the variable annuity carefully before investing. For more information including charges and expenses, and to obtain a prospectus contact your Financial Advisor. The prospectus contains more complete information about the variable annuity being offered. Please read the prospectus carefully before investing. Variable annuities are securities products and are not a deposit, not insured by the FDIC or any federal government agency, not bank guaranteed, and may go down in value.
The issuing company’s policies and contracts can contain exclusions, limitations, reduction and terms for keeping them in force. All guarantees are based on the claims-paying ability of the issuing company. Restrictions and other coverage conditions may apply. The availability of products varies by carrier and state. Your Financial Advisor can provide you with costs and complete details. Securities and insurance products or annuities sold, offered or recommended are not a deposit, not FDIC insured, not guaranteed by a bank, not insured by any federal government agency and may lose value.
Allocation Procedures for Securities subject to Call or Redemption
The lottery process for a partial call, pre-refund or defeasement is a random process designed to allocate called securities on a fair and impartial basis. The lottery process is based on a mathematical formula to randomly select accounts for allocation. For calls that are deemed favorable to the security-holder, firm accounts, as well as accounts of associated persons of broker-dealers are excluded until all client positions have been allocated. A favorable call occurs when the call price exceeds the current market price reflected in the back office application. If no price is available in the back office system, the call is presumed favorable. If a call is not deemed favorable to the security-holder, firm and associated persons' accounts are included in the lottery. Additional details concerning the lottery will be provided upon request.
Children's Online Privacy Protection Act (COPPA)
BB&T Securities, LLC does not knowingly collect or retain personally identifiable information from consumers under the age of thirteen on its website(s). Your child's online privacy is protected by the Children's Online Privacy Protection Act (COPPA). Learn more about COPPA by visiting the Federal Trade Commission's website.